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Famgia

Company Introduction
Understand the business and create the next possibilities with AI and technology,
Creating the next possibilities.

Build. Operate. Improve.

Public Version · September 2026
Company introduction compiling case studies with permission and public information.

Company
Famgia Inc.
Representative Director
Satoshi Fujiwara
Established
December 2020
Capital
5,000,000 yen
Location
2-7-6-406 Fukiage Fujimi, Konosu, Saitama 369-0121, Japan
Phone
0485-98-5281
Web
famgia.com
BUSINESS & PRODUCTS

Custom Development and In-House Products.

Building systems by understanding business operations. Operating our own services and learning from users. Connecting both experiences to the next design and improvement.

Areas of Support

AI Utilization & AI Development / Business System Development / Product Development / Operations & Continuous Improvement

From Concept Clarification & AI Discovery, Prototyping & Verification, Main Development, to Continuous Improvement, we support according to the necessary phases.

LIVE

MEO SaaS - Improve Store Attraction with Data.

A SaaS that automates the operation of Google Business Profile. Improve store information optimization, posting, and review management based on data, and visualize the results of local customer acquisition.

  • GBP Operations - Automate Store Information Optimization and Posting
  • Review Management - Handle Replies and Analysis All in One
  • Analysis - Visualize the Results of Customer Attraction on a Dashboard
  • Reduce Operational Effort with Centralized Management of Multiple Stores
BETA

GoDX Talk - Just by speaking, the record remains.

Push-to-talk (PTT) app for field use. With Japanese speech recognition, conversations are recorded and converted to text just by speaking, improving field communication and reporting efficiency.

  • PTT Call - Instant Communication with Field Teams with One Tap
  • Japanese Speech Recognition - Automatically convert conversations into text.
  • Automatic Recording - Use spoken words as text for reports.
  • We are currently developing with some customers as a beta version
CONTACT

GoDX - Manage multiple business operations with specialized products.

GoDX is a business platform comprising Kintai for attendance and HR, Tempo for restaurant operations, Chat for team communication, and Task for tasks and projects. It is a suite of specialist products, not just a restaurant management system.

  • Kintai · Attendance & HR - Handles employee information, employment contracts, shifts, clock-in/out, requests/approvals, and monthly closing.
  • Tempo · Restaurant Operations - Supports table orders, hand-held devices, POS, KDS, and head office product, menu, and inventory management.
  • Chat · Team Communication - Support information sharing within the team through channels and messages
  • Task · Task & Project Management - Organize projects and tasks, and share the work being done and progress.
CONTACT

Kintai - Connects people's working time from clock-in to monthly closing.

The attendance and HR product that makes up the GoDX platform. An attendance and HR system that handles employee information, employment contracts, assignments, shifts, clock-in/out, leave, approvals, and monthly closing. It separates the roles of employees, store managers, and headquarters, and organizes work data to pass on to payroll processing.

  • Employee & HR Information - Manage employee records, employment contracts, assignments, and transfer history.
  • Shift Management - Manage work patterns, shift requests, change/swap applications, and multiple shifts.
  • Web & Store Terminal Punching - Record check-in/out, breaks, and absences. Store tablets are equipped with recording and resynchronization functions during offline periods.
  • Work Time Summary - Categorize scheduled hours, overtime, night shifts, holidays, and late arrivals according to contracts and settings.
  • Applications, Leave, and Approval - Manage punch correction, overtime application, absence, and management of paid leave allocation, usage, and balance.
  • Monthly Closing & Payroll Data Integration - From store confirmation to head office approval. Includes closing processing, history, and output/read API for work data.
SELECTED WORKS / 1

Development Achievements - Business operations and the mechanisms built.

9 cases and 37 systems are publicly listed. We only introduce cases with customer name permission.

Betoya · Restaurant Operations & Multi-Store Management

Connecting Betoya’s ordering, kitchen and checkout with head-office inventory management

Challenges:Customer orders, floor service, kitchen preparation and checkout needed to share the same order information. Store menus, prices and inventory also had to align with head-office product management, while supporting the terminals and printers used in daily operations.

Initiatives:We developed Tempo, the restaurant product within the GoDX platform. Customer table ordering and takeaway, staff handhelds, POS, KDS and self-service kiosks connect through a store workstation. Head-office and store interfaces manage menus, products, recipes, inventory and sales. The architecture combines in-store networking with cloud synchronization and accounts for connectivity conditions.

Results:Established a configuration where customers, front-of-house, kitchen, and POS handle the same orders, allowing management of product and store-specific operational information from the head office. Supports daily restaurant operations including order changes, split accounting, ticket printing to the kitchen, inventory movement, and stocktaking. The scope of implementation and conditions for using external payment services vary by store.

  • Head-office & store management
  • Customer ordering & staff devices
  • POS, tables & checkout
  • Kitchen display & ticket printing
  • Ingredients, recipes & inventory
  • Store workstation & synchronization
Aftermarket automotive · Retail/service

Real-time AI masking of vehicle number plates in store footage

Challenges:It was necessary to blur the license plates of vehicles appearing in videos shot at stores for privacy protection. There were a large number of cases, and manual work had its limits.

Initiatives:Responsible for creating training data, training and tuning the license plate detection model. Built a production system that integrates video ingestion, detection, masking, and output into a single pipeline.

Results:Stable operation without manual work. Corrections can be made from the operation screen for areas missed by the model, achieving both accuracy and operability. Infrastructure monitoring and operations are continuously handled after release.

  • Number plate detection model
  • Real-time automatic masking
  • Operator interface
  • Infrastructure & operations
Pharmacy DX · Platform Connecting Patients, Pharmacies & Headquarters

Business infrastructure connecting patients and pharmacies from prescription acceptance to post-medication follow-up

Challenges:Pre-acceptance of prescriptions, in-store reservations, patient and family information, and post-medication communication needed to be handled from the perspectives of patients, pharmacy staff, and headquarters. A system was required to connect the different touchpoints of LINE, smartphones, and in-store systems, allowing for the confirmation of daily response status.

Initiatives:Developed a web management interface for pharmacy staff, headquarters management, patient-facing interface within LINE, and APIs for the electronic prescription app. The system connects prescription intake and reservations to patient information, messages, medication follow-up, and online medication guidance, and also supports in-store data entry, report generation, inventory sharing between pharmacies, pharmaceutical transactions, and payments.

Results:Patients can make reservations, check their medicine records, and respond to follow-ups via LINE or the app, while pharmacies can manage reception status, patient information, and communication history through a management interface. Functions for managing store information, delivery, and payment settings are also provided on the headquarters side, connecting patient touchpoints with store and headquarters operations as a single service.

  • Pharmacy Staff and Head Office Management Screen
  • LINE Patient Communication
  • Electronic Prescription Book and Patient App Integration
  • Medication follow-up and online medication guidance
  • Import prescription data and in-store collaboration
  • Inventory sharing, pharmaceutical transactions, and payment
Finance · Platform for shared asset ownership

From document OCR to asset operations and warehouse management

Challenges:The process of entering information from membership application forms, contract and purchase application forms, identity verification documents (KYC), and accounting vouchers into core data was frequent, with transcription errors and processing time being challenges.

Initiatives:Built a system to automatically input data from various documents into core data using OCR. Established an operational management system to centrally manage member and KYC status, jointly held assets and shares, and withdrawals and distributions, and also took responsibility for inventory and warehouse management of aircraft parts handled by the group.

Results:Eliminate manual data entry, reduce input errors and processing time. The entire internal business process runs on this foundation.

  • Document OCR & data entry
  • Asset operations management
  • Aircraft parts inventory & warehouse
SELECTED WORKS / 2

Development Achievements - Business operations and the mechanisms built.

9 cases and 37 systems are publicly listed. We only introduce cases with customer name permission.

Lifestyle Services · Franchise Headquarters

Connected franchise ordering, head-office management and store POS

Challenges:Orders from franchisees and orders to suppliers, sales, royalties, permits, training of franchisees, reception and accounting of stores were managed with separate systems and forms.

Initiatives:Built a core system for bidirectional orders and material inventory between franchisees and headquarters, and between headquarters and suppliers. Also responsible for the franchise management system that cross-manages franchisee information, sales, royalties, projects and estimates, staff assignments, training, and quality control, as well as the POS for maintenance stores from reception to process and cash register.

Results:The head office can monitor all franchisees on a single screen. Store staff can complete reception to accounting via store terminals. Franchise management operates nationwide.

  • Orders & material procurement
  • Franchise management
  • Store operations & POS
Healthcare · Electronic Prescription System

Connecting patients and pharmacies, from prescription submission to medication follow-up

Challenges:It was necessary to provide the patient's prescription history and medication reminders, as well as the pharmacy's in-store appointments and pre-acceptance of prescriptions, as a single service.

Initiatives:Developed a patient-facing app that supports prescription history management and medication reminders, with login and notifications via LINE. Built a dashboard for pharmacists to manage patient information, prescription history, and in-store appointments, as well as a system for pre-transmitting prescriptions and scheduling pickups.

Results:Patients can send prescriptions before visiting the pharmacy to reserve pickup times, reducing waiting times at the counter. Pharmacy management tasks are consolidated in the app and management interface.

  • Patient medication record app
  • Pharmacist interface
  • Prescription submission & pickup appointments
TIXIMAX · Cross-Border Logistics & Warehouse Management

TIXIMAX: from warehouse handling to final delivery

Challenges:In cross-border logistics, a single request involves goods, packaging, warehouse operations, and multiple transportation segments. It was necessary to manage which items belong to which packaging and transportation, and track their progress, linking them to the tasks of each responsible person.

Initiatives:Built a logistics platform that handles goods, packages, warehouses, transportation segments, air waybills, and shipments. Managed from consolidated shipping to transportation reservations, documents, customs clearance records, shipping, and arrival as status, and established touchpoints for handling package integration, segmentation, and tracking information.

Results:While managing packages and transportation as separate units, a structure is established that allows tracking their relationships. It supports the work of warehouse staff, administrators, and users, including pre-shipment status checks and delivery records. CRM and customer support are introduced as separate development areas.

  • Packages, packing & warehousing
  • Transport legs & air waybills
  • Export workflow & documents
  • Shipment tracking
  • Customer & operator interfaces
  • Status checks & service integration
Aftermarket Automotive · Warranty Management

Warranty management and QR verification for dealers and vehicle owners

Challenges:There was a need for a system that allows the head office to track warranties issued by dealers, enables owners to check warranty status, and determine if the product is genuine. Allocating film inventory per dealer was also a challenge.

Initiatives:Built a warranty management system where dealers register warranty documents, record vehicle details, film type, and installation date. Owners can check warranty status online and verify authenticity via QR code. Also supports dealer management and film inventory allocation.

Results:Online completion of warranty issuance, verification, and authenticity checks. The head office can now manage the installation store network and inventory allocation.

  • Warranty management
TIXIMAX · CRM and multi-channel customer support

TIXIMAX: customer conversations connected to sales workflows

Challenges:When the number of touchpoints through SNS and messages increases, conversations, customer information, assigned personnel, sales opportunities, and orders tend to become isolated. A foundation is needed to check the history of responses and the next tasks regardless of the source of the inquiry.

Initiatives:Composed of Social Inbox, customer profile integration, sales pipeline, order draft, and campaign. Prepare connections and message processing for Facebook, Instagram, WhatsApp, Zalo, and connect customer verification, sales management, and order handover from conversations.

Results:By associating each channel's conversation with a sales representative and sales opportunity, you can check the context of customer information and orders. After a sales opportunity is closed, staff will review the order draft and pass it to the receiving party. The scope of each channel's offerings varies depending on API permissions, reviews, and connection settings.

  • Social Inbox & conversations
  • Customer profiles & interaction history
  • Sales pipeline
  • Order drafts & sales handover
  • Campaigns & performance tracking
ENGINEERING & QUALITY

Technology and our approach to quality.

Backend & business systems

PHP / Laravel / Go (Golang) / Java / Spring Boot / Python / Django / FastAPI / C# / .NET / ASP.NET Core / Node.js / NestJS

Web frontend

JavaScript / TypeScript / React / Next.js / Vue.js / Nuxt / Astro / HTML / CSS / Tailwind CSS

Mobile & operational devices

React Native / Flutter / Dart / Swift / Kotlin / PWA

Databases & search

PostgreSQL / MySQL / MariaDB / SQL Server / SQLite / MongoDB / Redis / Elasticsearch / OpenSearch

AI & data processing

Python / PyTorch / OpenCV / pandas / NumPy / LLM APIs / RAG / Embeddings / Vector Search

APIs & system integration

REST / GraphQL / gRPC / WebSocket / Webhooks / OpenAPI / Swagger / OAuth 2.0 / OpenID Connect / RabbitMQ / Kafka

UI/UX & product design

Figma / FigJam / Design Systems / Design Tokens / Storybook / Responsive Design / Accessibility / Interaction Design

Testing & quality assurance

Playwright / Cypress / Vitest / Jest / PHPUnit / Pest / pytest / JUnit / xUnit / Postman / Newman / k6 / JMeter / axe-core

AI agents & MCP

Model Context Protocol (MCP) / MCP Server / MCP Client / Tool Calling / JSON-RPC / JSON Schema / AI Agents / Agent Workflows / Human-in-the-loop / Evaluations

DevOps, operations & security

Docker / Kubernetes / Terraform / Ansible / GitHub Actions / GitLab CI/CD / Linux / Nginx / OpenTelemetry / Prometheus / Grafana / Sentry

Existing systems & modernization

ASP (Classic) / ASP.NET / .NET Framework / Windows Server / IIS / SQL Server / WordPress

Support with AI and verification by humans

We use AI to assist in design, implementation, and review, with engineers taking responsibility for judgment and verification. Through automated testing, code reviews, and phased releases, we confirm changes.

So that it can be used continuously after release.

We take into account the role of operations, monitoring, backup, handover, and the priority of improvements. The technical configuration, scope of support, cost, and operational conditions are agreed individually.

Consultation: 0485-98-5281 / famgia.com/contact/
The results are based on individual project contents and do not guarantee the same results or scale.